Returns & Exchanges

We want every piece to be hung with pride. Our policy differs by product type, and it is stated here — and on each product page — before you buy.

Damaged or defective items — all products

If anything arrives damaged or with a production defect, send us a photograph within 14 days of delivery. We will replace it free of charge. No return is required.

Open-edition prints

You may return an undamaged open-edition print within 30 days of delivery for a refund. Items must be in their original condition and packaging. Return shipping is the customer's responsibility unless the item was faulty. Refunds are issued to the original payment method within 5–10 business days of the item reaching us.

Signature editions, original artworks, custom commissions

These pieces are one of a kind, strictly limited, or written by hand specifically for you. For that reason they are final sale and cannot be returned for change of mind. This does not affect the damaged/defective replacement promise above, which always applies.

Digital downloads

Due to their nature, digital downloads are non-refundable once the file has been delivered. If your file is faulty or does not match its description, contact us and we will correct or replace it.

Returns & Exchanges