Frequently Asked Questions
Is every piece really hand-written?
Yes. Every QalamCraft artwork begins as ink on paper, written by hand by our calligrapher. Prints are faithful reproductions of those originals; commissions and Signature originals are the hand-written pieces themselves. We sell no stock designs and no one else's calligraphy.
How do I know my piece is authentic?
Every Signature edition and original artwork ships with a numbered Certificate of Authenticity, signed by the Artist. Each certificate number is recorded in our edition register with its title and date — contact us with your number at any time and we will confirm it.
What is a numbered edition?
Selected works are released in editions of 100. Each print is numbered by hand (for example, 17/100). When an edition sells out, it is never reprinted — the number you receive is yours alone.
What is the difference between a print, a Signature edition, and an original?
- Prints — open-edition framed or canvas reproductions of a finished artwork.
- Signature editions — a strictly limited run of 100, hand-signed and numbered, with a Certificate of Authenticity.
- Originals — the one-of-a-kind hand-written piece itself. There is only ever one.
Can I order something written just for me?
Yes — see our Custom Commissions page. Names, couples' names, a favourite verse or a single meaningful word, written by hand in your choice of style and size, starting from $29.
How accurate is the Arabic text?
Completely. Any Quranic text is checked letter by letter — including every diacritic — before a piece is approved for print or dispatch. If we would not hang it in our own home, it does not leave the studio.
How long will my order take?
Prints are made to order: please allow 3–5 business days for production, plus tracked delivery. Hand-written commissions take longer — the current turnaround is shown on the Custom Commissions page before you order.
Do you ship internationally?
Yes. Orders are tracked and insured, and where possible produced in or near your country to reduce delivery time and customs charges. Any import duties are the responsibility of the recipient.
What if my order arrives damaged?
Send us a photograph within 14 days of delivery and we will dispatch a replacement at no cost to you. You will not be asked to return damaged artwork.
Can I return a piece if I change my mind?
Open-edition prints may be returned within 30 days (see Returns & Exchanges). Originals, Signature editions and custom commissions are made or reserved uniquely for you and are final sale — this is stated on each product page before purchase.
Do you offer gift packaging or corporate orders?
Yes. Every physical order is packed to our presentation standard, and framed sets with personalised message cards are available for companies and events — see Corporate Gifting.
How do I contact you?
Through the Contact page. We reply within one business day.